Customer story videos for B2B teams

Your customers sell it better than you do. Put them on camera.

We turn the customer stories you already have into short films your buyers actually watch, and forward to whoever signs off.

Featured case study

HSP Group

A global expansion firm whose best proof lived in written case studies. We put three of their clients on camera.

170,000+

public YouTube views across three films

Path to Global Growth

Seamless Expansion to Europe

Scaling Global Operations

From a page of paragraphs to three films that do the selling.

HSP had approved customer stories on its site, but they were being read as text, if they were read at all. The customers had already agreed to be named. Nobody had asked them to say it out loud.

We scoped one story per customer, sent the questions ahead, shot conversational interviews, and cut each one for the site, the sales team, and paid social. The same three films now run as sales assets, site embeds, and ad creative.

Sound familiar?

Common problems we see

Case studies nobody reads

Your best proof sits in PDFs and long pages that buyers skim for one number and leave.

Deals stall on trust

Late-stage buyers want to hear from someone like them, and sales has nothing to send.

Ads that talk about you

Brand-voice creative is easy to scroll past. A real customer's face and words is not.

No one has the time

Marketing knows it should happen. Nobody on the team can run a shoot on top of their job.

How we work with you

An extension of your team, not another vendor to manage.

Before the shoot

Story and prep

We pick the story with you, agree the one claim the film has to land, and write the questions your customer sees in advance.

On the day

Director and crew

We come to your customer. Cinema cameras, lighting, and clean audio, run as a relaxed conversation, not a performance.

After

Edit and cutdowns

Story edit, captions, color, and every format your sales and marketing teams need, with your customer approving first.

What you get

One shoot day. One story. Four ways to use it.

Everything is cut from the same interview, so one afternoon of your customer’s time feeds your site, your sales team, and your ads.

90 seconds

The hero filmThe full story in your customer’s words, for your site and sales deck.

30 seconds

The cutdownTrimmed to the claim and the result, for paid social and email.

3 to 5 clips

Vertical momentsSingle lines pulled for LinkedIn and sales follow-up.

Extras

Stills, captions, transcriptFrame grabs for the deck, burned-in captions, and a clean transcript your writers can quote.

How it works

Three steps, and a couple of hours of your customer's time.

Step 1

The call

You pick the customer. We agree the story and send them the question set.

45 minutes

Step 2

The shoot

We travel to them. Conversational, no teleprompter, nothing to memorize.

2 to 3 hours on site

Step 3

Delivery

First cut, two rounds of revisions, and your customer signs off before anything goes live.

First cut in 10 business days

Hear it from our clients

We practice what we're selling.

Partnering with Jumpstart was a game-changer for TB12. Their creative approach to our social media content not only elevated our brand’s digital presence but truly resonated with our audience.

Robby Ficker

Director of Brand Marketing, TB12

Jumpstart’s video and creative capabilities brought our vision to life in ways we couldn’t have imagined. Their team consistently delivered high-quality content that captured the spirit of our region.

Tameka Jefferson

Community Relations Manager, Richmond Region Tourism

Jumpstart has been pivotal in the success of our Meta campaigns. From their AMAZING videos to their attention to detail in managing our ads, there’s just not enough good things I can say about their work.

Dawn Myers

Founder, Richualist

Jumpstart has consistently provided us high quality work that has allowed us to show up confidently online and in real life.

Bella McCann

CEO and Founder, Cann Construction

Questions

The objections we hear most.

Most already have. If they approved a written story with their name on it, you’re asking for two hours, not a new approval. We send the questions first so nobody is surprised.

We shoot the story without the account details: the problem, the working relationship, the outcome in their words. An anonymous case study can still have a human in it.

It’s an interview, not a performance. We cut around the pauses, the restarts, and anything they want back, and they approve the final cut.

Usually because it got scoped as a brand film. One story, one day, one crew, and a first cut in ten business days.

We’re based in Richmond, Virginia and travel to your customer’s office, plant, or wherever the story happens.

Next step

Tell us which customer story you'd film first.

Send us your customer stories page. We’ll tell you which two we’d shoot, who we’d put on camera, and what it would cost, before you commit to anything.

Or reply to the email that brought you here

Jumpstart

The outside creative studio for businesses that need more marketing than they have people for. Brand, content, and campaigns, handled in one place.

Contact

3540 Pump Rd #1194
Richmond, VA
571-969-8072

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